Google Business Profile
Google Business Profile (GBP) is important because it is Google’s primary local discovery, trust, and conversion layer.
It’s the first thing people see when they search for your services.
It’s where customers decide whether to call you or your competitor.
It increases visibility, builds trust through reviews, and drives more calls.
For most local service businesses, it is the single highest-ROI digital asset, often outperforming the website itself in driving leads.
If a business does not have a well-optimized GBP, it is effectively invisible in high-intent local searches
In a well-organized set-up, GBP provides ready to act buyers with the essential information needed to make a solid decision. Buyers can:
Review your services with descriptions
See photos and videos of your previous work
Read Reviews and Compare Providers
For local businesses, reviews are the dominant trust signal.
Star ratings influence click-through rate
The total number and recency of reviews influence credibility
Review responses influence professionalism perception
Get answers (FAQ’s)
Easy click actions to your website, phone number, email, hours, directions, updates and promotions
GBP traffic converts at a much higher rate than social or display traffic.
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